Windows Doesn't Load, Black Screen, Need Boot Disk, Can't Get Alt F10 To Work To Restore Factory Settings

by Terry
(GA)

Computer starts, Acer screen appears, then goes to boot menu asking for boot disk for Windows restore. What do I do; I tried alt F10 it won't work, need files, can't read hard drive; mouse pad on laptop doesn't work either ??

Comments for Windows Doesn't Load, Black Screen, Need Boot Disk, Can't Get Alt F10 To Work To Restore Factory Settings

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Windows Doesn't Load
by: Superuser

Hi Terry,

if it asks for a restore disk then you need to get one. At least it will try to fix itself.

Most likely it has some serious hardware failure or has a virus.

You can get Windows 10 Restore Disk from here


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