The blue screen of death is also known as a stop error. When your computer experience some difficulties such as a driver's related or hardware related problems. This error produces a code which you can use to find the problem that has caused the blue screen.
The PC restarts after the blue screen of death; however if you are unable to get to the error code no worries because you can get it somewhere else. We are going to show you that in a moment. In this post, we are going to show you how to troubleshoot the Blue Screen of Death. In this post, we will show you how you can avoid running into this error code.
There are so many causes of this error; we are going to give you the list of these causes so that you will know where to begin in troubleshooting this error.
There are many causes of a Blue Screen which we are going to look at in the section below. NOTE: Fixing a Blue Screen of Death involves a lot of time depending on the error code produced. Most of these fixes can be easy while others are a bit complicated.
Most of the Blue Screen Errors are caused by changes that you have recently made. It is therefore important to ask yourself what you have just done that could contribute to this error. Most of these causes include installation of a new driver, a new hardware or software. If you just did the above and you get this dreaded blue screen, chances are these changes might be the cause.
Depending on the change that you have made, it will be wise to undo them to rectify the issue. Below is the breakdown of these changes that will help you get straight to fixing your PC.
1. Start Your PC Using Last Known Good Configuration
The aim of this step is to make sure that when the PC boots in a previous configuration, the drivers you had just installed will not be present in that configuration.
2. Use System Restore
System restore is a great tool that has helped many people to undo the mess they just did on their PC. This tool is widely used if there is an issue with your PC that has been caused by a recent change. It is therefore critical to make sure that you create restore point from time to time to ensure that if you run to this kind of a problem, you will be safe.
3. Rolling Back Drivers
If you just did an update on a certain driver in your PC and then all over sudden you experience the Blue Screen of Death, you can rectify this issue by rolling back the update. If you PC boots up, then follow these steps to roll back the drivers:
Step 1: Go to “Start”
Step 2: Type “Device Manager”
Step 3: Select the hardware that you suspect to cause the Blue Screen.
Step 4: Right click on it and select “Properties”
Step 5: On the property window, select the “Drivers” tab
Step 6: Click “Roll Back Driver”
If you followed this step, restart your PC and see if the issue is fixed.
4. Check Hard Disk Space
It has been observed that low disk space, especially on the hard disk or the partition where the windows are installed, could cause the Blue Screen of Death. To check your disk space goes to My Computer and look at the capacity of the disk where Windows is installed. Apart from Blue Screen of Death, data corruption can also occur when your primary partition is low on space. You can rectify this issue by resizing the primary partition or getting a Hard disk with larger capacity.
5. Scan Viruses
It is known that viruses are very dangerous and some can cause the Blue screen of Death especially if they invade the boot sector. You should ensure that your antivirus is up to date and it is effective, capable of scanning the boot sectors and MBR. If your PC cannot boot, you will not be able to use your antivirus software, but don’t despair yet because there are bootable antivirus software that you can use.
6. Apply Windows Updates
Windows updates especially service packs are very critical. Windows ensures that they release new patches and fixes to fix emerging issues that affect Windows users. You can try to apply these update to see whether your Blue Screen of Death will be solved.
7. Update Hardware Drivers
Obsolete and outdated drivers can cause the issue of the Blue Screen of Death. It is wise to keep updating your drivers regularly. To do so and to get reliable updates; which will not cause issues, you can use the Windows Driver Pack Solution Tool to help you in drivers update.
8. Check Windows Logs
Windows logs can help you detect errors that have occurred with your PC. These errors will help you to know where to start troubleshooting. Start event viewer by using these steps:
Step 1: Click Start
Step 2: Type Event Viewer
Step 3: The Event Viewer windows will appear; from here you can view and analyze all the windows logs to see if there is an error log.
9. Run Diagnosis Tests
On the BIOS menu, it is possible to run some diagnosis test on some hardware such as hard disk and RAM. Faulty hardware can be the cause of this Blue Screen Error. It is therefore important to make sure that you scan regularly to detect errors with your hardware. If something is not right, you need to replace it immediately.
10. Check Internal Components
The faulty and loose component can contribute to Blue Screen of Death. It is therefore important to make sure that you do thorough check up on your PC’s components regularly to avoid running into faults and errors.
If you still can't fix this issue, you should consult a computer technician to help you rectify the issue. However, the above-highlighted tips will most likely solve the issue causing the Blue Screen of Death.
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