Most likely this laptop has a broken DC Jack (the port where charger plug is plugged in). You need to confirm that this a DC Jack and replace it yourself or find somebody that can do this for you.
You are on a page that is part of Computer Troubleshooting Guide. If you have arrived here not from the start I suggest you click here and start from the beginning. The software will ask you some questions and it will try to solve your computer problem.
If you arrived here from the start please continue as normal.
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