Keyboard On Acer Laptop Swift Does not Work Properly

by Sam
(UK)

Acer Swift

Acer Swift

My keyboard is disturbed!
It is stuck in a mode where i cannot use the numbers or some punctuation marks and many items become highlighted at once.

To solve this i have tried:

unchecking sticky keys
language and region settings
uninstalling and reinstalling driver
using an external keyboard
restarting computer
resetting computer

It seems there is some kind of shortcut because once in a while it does work absolutely fine. Then switches itself back to not fine mode.

I have tried various combinations of shortcuts that i have found online.

I am now at a loss of what to do next and this problem is severely affecting my work.

Any ideas?

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Jul 15, 2017
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keyboard
by: Remus

As I can see you have a stuck Shift key on the keyboard or the keyboard is faulty.
If it is still under a warranty I would suggest returning it.

Jul 15, 2017
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grrr!
by: Sam

Yes it is on windows ten i looked at the regional settings and it looks OK. I'm using the UK setting.
Strange thing is i got so fed up with it yesterday I ran my fingers up and down the keys and it started working then i turn on today and its gone back to symbols. Also if I try to highlight something a whole section of icons are highlighted instead of just one.

The qwerty is coming out OK

Thanks for your help

Sam

Jul 14, 2017
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keyboard _ acer laptop swift
by: Remus

Does it write QWERTY when you type this with the keyboard.

I suspect that this is something to do with regional setting. Is this Windows 10.

Would be much easier if you could put a video on youtube showing what is actually going on.

This video may help:
https://www.youtube.com/watch?v=HjldN3TKQ9Y

Jul 14, 2017
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keyboard
by: sam

Yes i have. It didn't work either.

Jul 14, 2017
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keyboard _ acer laptop swift
by: Remus

Have you tried keyboard combination Fn + NumLk

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